The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All items are shipped with Post Nord and sent standard mail if they are under 2kg. If you would like insurance and a tracking number for your package you must purchase one at the checkout. I am not responsible for late or missing packages without tracking numbers.
I am happy to combine shipping and will refund any shipping overages directly.
Please note if your package is delayed it can be for a number of reasons with the postoffices in contact with the package. See the guidelines below from when the post office considers an item officially "lost".
If there is ever a problem with your item please contact me within 14 days and I will try my best to fix it.
PLEASE NOTE! Orders are not considered "lost" in transit until the following amount of time has passed:
European Union: 30 days past shipping date
International: 45 days past shipping date